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Truth is undoubtedly the sort of error that cannot be refuted because it was hardened into an unalterable form in the long baking process of history... Michel Foucault Hope begets many children illegitimately and prematurely. Allie M. Frazier Beware the terrible simplifiers... Jacob Burckhardt

Last edited by kresge
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Ladies and gentlemen, customer service at it's best.


This brother IMO, (who I believe is either African or Jamacian based on his accent) needs to be commended for his patience, calm and cool he portayed as a UPS /delivery driver while being confronted by an a elderly, racist and vile White woman as one of his delivery route customers and I give him much credit for the way he handled the situation.


He remained professional at all times and did not allow himself as a professional, to be provoked, inticed and dragged into a toxic situation that would have only been negative for him....his firing from UPS; the complete loss of his job (and the negativity that followed that would have probably caused him problems finding other employment) if he allowed his personal feelings to completely take over, acted upon his strong internal urges to defend himself and allow his anger to completely take over; fight back and verbally and physically abuse her in the same manner as she did to him.



And this reality comes with the those type jobs and these drivers are trained and prepared to deal with this types of situations.


Vehicle delivery drivers in all sorts of vehicle delivery type services are for many businesses, the extended "customer service represenatives" of the business that they work for and just like the customer service rep who works in an office cubicle, behind the phone calling customers all day and takin' similiar abuse(s) that this guy took while performing their jobs understands (or should be properly trained) that this is part of the job, while on the phone or making customer home and business deliveries and situations of this type will happen at some point.


The one thing that he should have done (besides remaining cool) and I hope that he did, that once he explained the situation to the lady in regards to her option to call the UPS office to explain and rectify the situation, he should have just drove off and immediately called his supervisor, explain the situation that occured in detail, and once she calls in and complains about his "inadequate service to her" (and the lies that she would have properly added in order to get him fired) then this issue would be understood, miminized and other deliveries to that name and address would be marked as problematic.


Despite the verbal (racist) and physical abuse, he handled that the correct way.


Kudos to him.
Last edited by Cholly
Dumb ass.  Considering where UPS is headquartered out of once the word gets out, she may never receive another package via UPS (UPS uses a lot temporary employees who are probably looking for other jobs anyway).  Although this guy held his cool, he may be an exception.  I personally would not lose my job over a word, but that's me;  I know a lot of people who would have slapped her back.  But then, let me retract some, IF A WHITE PERSON EVER, EVER, EVER, SLAPS ME I WILL PROBABLY GO TEMPORARILY INSANE ON THEIR ASS.
This was a USPS (postman) worker who was attacked like this by that white 'woman'. The woman eventually was charged criminally. This probably wasn't the first time this lady acted nuts because this guy had a video camera in his vehicle. The postal worker was later fired.  The USPS refuses to release any details about his termination.
Now I think that her rank is a perfect illustration of the northern cracker. This was in Massachusetts, home of governor Deval Patrick... SMH. Liberal white my ass.
Reference:
The one thing that he should have done (besides remaining cool) and I hope that he did, that once he explained the situation to the lady in regards to her option to call the UPS office to explain and rectify the situation, he should have just drove off and immediately called his supervisor, explain the situation that occured in detail, and once she calls in and complains about his "inadequate service to her" (and the lies that she would have properly added in order to get him fired) then this issue would be understood, miminized and other deliveries to that name and address would be marked as problematic.

I would say that yes, he should've been calling his supervisor, BUT ...  while on route to the POLICE STATION and explaining to him or her why they needed to send another truck to take over his deliveries because he was about to be detained while giving his statement to authorities because this heifer was about to be arrested for assault and taken to jail for making terroristic threats while committing a hate crime!!! 

That crazy-ass bitch would have been signing her name to more than a couple of certified mail cards by the time I got through with her ass!!    She'd have learned the true meaning of the phrase "lower IQ" once she'd spent a few hours in a holding tank with a dozen or so other arrestees and trying to fight off 'Big Bertha' while waiting for somebody bail her ignorant racist ass out!! 

I'd have her baking weekly cookies and personally delivering them to the local USPS every Friday for the rest of her skanky life once all was said and done.  And loving every damn minute of it!!  And the only person she'd EVER want to slap again would be her own ignorant SELF for being such a dumbass!!
Last edited by EbonyRose
Reference:
Ladies and gentlemen, customer service at it's best. This brother IMO, (who I believe is either African or Jamacian based on his accent) needs to be commended for his patience, calm and cool he portayed as a UPS /delivery driver while being confronted by an a elderly, racist and vile White woman as one of his delivery route customers and I give him much credit for the way he handled the situation.
  I agree Brotha Cholly.  He handle it with much professionalism.  But what does most white crabby ass c*nts do when they want their way?  Sorry guys...but!  That's a word a lot  of white woman despise so I thought I'd sling something hateful to her azz too. Brotha Cholly you were being the gentlemen here....but!  I'll call the heifer what she really is...a has been c*nt!  In this day and age, she still FEELS she can humilate a black man.....she thinks she has some kind of sick POWER over black people.  That's what I saw.  She said "I pissed off, you can call me a n*gger if you want to.  I don't care."  Bitch!  Who de fock are YOU?  Yall know I despise white whores....I just do.  I don't view all white women as whores[that's impossible].....but!  There are still a LOT of 'em who thinks their shyte don't stink...who thinks its ante belleum where it's acceptable to behave like they are better than all blackfolks[even in this time and age].  Well...this heifer above is one of 'em.  So I treat her accordingly.  If you gonna act like a c*nt....be sure I'm gonna treat you like one.  Okay.  I'm through ranting.  But!  I'm just sayin

Correct me if I'm wrong but this was an attack against a federal employee so they really can't sweep it under the carpet. 
I watched the video and I honestly thought it was funny how this bozo stated using names but was quick to yell "I'm not racist". Then the more she talked the more the truth actually came out. She viewed the IQ test scores wtf???  

Sorry for mistitling this. It seems that he was working for the USPS not UPS.

Since the videos hit the web, there has been lots of buzz about this matter.

Meet the Volvo-Driving Racist Mailman Harasser

Meet the Volvo-Driving Racist Mailman HarasserThat was quick. Just hours after covertly-filmed video of a racist woman berating a mailman went viral, she's been identified as Erika Winchester, speech coach and citizen police academy graduate. But did this incident really get the mail carrier fired?

When the video was splashed all over blogs and message boards like 4chan and Reddit last night, the Internet hive mind quickly tracked the woman down. She was identified as 60-year-old Erika Winchester of Hingham, Mass., and her number and address were posted on numerous sites. (Real estate records confirm Winchester lives at the house featured in the video.) Winchester runs a speech coaching business called The Speech Company, which bills itself as "the nationally leading human-to-human communication organization." She's also a sometimes-actress, judging from this old listing on Exploretalent.com.

Meet the Volvo-Driving Racist Mailman HarasserWinchester appears to be notorious in the affluent town of Hingham as sort of a nut. When the local gossip blog Around Hingham posted the video a couple weeks ago, anonymous commenters shared their encounters: "I went into that lunatic house to give a painting estimate," said one. "I told her then and I will say it again she needs to get her meds checked. Out of her mind whack job."

And Winchester has a history of belligerent behavior. Documents posted by The Smoking Gun show police were called to an event at the Hingham armory in 2007 to deal with Winchester, who was threatening "that anyone who wrongs her would ‘get it with a machine gun.' When a cop tried to put her in a cruiser, she threatened to chop off his balls. And in 2005 she was arrested for drunk driving when she crashed her Volvo (of course) through a street sign.

Even more outrageous than Winchester's actions, though, is the mailman's claim that he was fired for the incident. Can you really be fired for having racial slurs hurled at you? One Around Hingham commenter claims the guy in the video actually got fired for poor performance:

I spoke to a mail carrier today. He told me that the carrier from the video was indeed fired, but not for the incident on the video. He wasn't doing his job. Apparently skipping duties such as monitoring relay boxes and "not caring" about his duties. "They" had been watching him for some time... the final straw was when he drove over and ripped up a residential lawn with the mail truck...

Reached for comment about the video, US Postal Service spokeswoman Maureen Marion said the USPS "was aware of its circulation." She said the man who shot the video was a temporary employee until fall 2009. His termination was "handled in accordance with our national collective bargaining agreement." Marion wouldn't comment on whether it had anything to do with the video.

We called Winchester's home early this morning as her phone number was being passed around the Internet, hoping to reach her before her lines clogged. A woman who sounded much like the woman in the video answered with "House of Pizza, how may I help you?" When asked if Erica Winchester lived at the address she angrily declared, "All sorts of people work here, this is a pizza parlor," and hung up. Clearly she'd already been been inundated with anonymous prank calls.

As for that mail carrier: If you read this, the CBS Early Show wants to talk to you.



Racist Mailman Hater Placed Under Police Protection

Racist Mailman Hater Placed Under Police ProtectionErica Winchester, the racist, Volvo-crashing rageaholic caught on tape berating and slapping a postal worker, has been placed under police protection from the Internet rage machine. Meanwhile, the mail carrier she abused speaks out.

Police in Hingham, Mass. say Winchester has received harassing and threatening phone calls since the video went viral earlier this week, and "because of the attention this has gotten in the media, we feel she needs to have protection." Hopefully they're all black cops.

As Winchester hunkers down and tries to throw prank callers off by pretending her house is a pizza parlor, more details are emerging about that fateful encounter on October 13th, 2009. The mail carrier who was the target of Winchester's tirade is 47-year-old Hugston Jean, and in an interview with the Hingham Journal he said Winchester actually gave him permission to film her on his phone. "When I picked up my cell phone, she said she did not care if I videotaped her." This is clearly a woman who doesn't understand how the Internet works.

When Jean told his bosses at the post office about the incident, they notified the police who say Jean declined to press charges against Winchester at the time. But after seeing the video, police decided to charge her with assault and battery and committing a hate crime anyway, and to dismiss the charges after a year if she didn't get in any more trouble.

In the caption to the original YouTube video, Jean claimed he was fired from his temporary position as a mail carrier because of the incident. The US Postal Service now denies this: "Let me assure you that the employee's job status has nothing whatsoever to do with the video," said a spokeswoman. But Jean told the Hingham Journal he was fired because the USPS "did not want to get involved in this assault."

Clearly the USPS just needs to find a video of Jean being racist, post it to YouTube and this whole thing will straighten itself out.

Erica Winchester, speech coach and citizen police academy graduate,  runs a speech coaching business called The Speech Company, which bills itself as "the nationally leading human-to-human communication organization."......I bet it is.


And because she lives in the sleepy little "American town", Hingham, Mass, and is now known via the internet nationally as a newly revealed eldlerly & vile White racist, the residents of the town, in their defense to protect themselves, want to label her a "nut" and "prescription meds challenged" psycho since they don't want her to be the face of their town and reveal their apparent true natures....It's just a little too late...Hingham, Mass.


She's not a racist. just a nutty old woman and in no way reflects upon the good and decent law abiding citizens of Hingham, Mass...and for her horrible actions, we as a community and a town, are truly sorry.



People, don't stop...Just keep driving.

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