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The topic of business and free enterprise comes up on this site. We see talk about being empowered thru supporting our own i.e. businesses etc. So what are your feelings about black own and run businesses? There, IMHO, is a stigma about them. Do you support them? Have you had any bad experiences? Is there a problem in your opinion?

I have always been angered when I hear someone say that they will no longer take their business to a black run business simply because of one bad experience. I ask them would the stop go if it was white run and owned? Or would they complain and make it know to the owner/manager their dissatisfaction allowing them to correct the problem. We boycott a white business i.e. CompUSA when we think they aren't doing right by the black community why not a black company?

However, with some of my past experiences I constantly have to preach this to myself.

I live in an area that is very middle/upper middle class. But we have problems with our schools, the services are the worst. No good restaurants or other shopping. They just built a new shopping center. When first proposed it was reported that many upscale companies i.e. Macy's didn't want to come to the area once they learned that it was predominately a black area. Just today their was some "disturbance" their on the news. A very well known mall that was very upscale years ago, I am told, recently went under. Before doing so it became a haven for you thugs and miscreants. It will probably soon is extra parking for Redskins Stadium.

I have had quite a few bad experiences when trying to support black business. The contractor hired to do work in my house didn't start on time, didn't call when being late or not showing up, did ok work and didn't complete all he was hired to do. BUT had the audacity to send me a flier in the mail. I had other people looking for his services but his piss poor performance cost him referrals.

My wife had similar issues when planning our wedding. She want to support black businesses. One caterer we meet with never got back with the final information we request, when contacting another at a conference we were promised a call in a couple of days and it took a week. We ended up with a white caterer who was excellent. We did do well with the black photographer – he was also excellent.
_______________________ "Morality cannot be legislated but behaviour can be regulated. Judicial decrees may not change the heart but they can restrain the heartless." Martin Luther King.
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Hold on a second. First you say:

quote:
Originally posted by MidLifeMan:

I have always been angered when I hear someone say that they will no longer take their business to a black run business simply because of one bad experience. I ask them would the stop go if it was white run and owned? Or would they complain and make it know to the owner/manager their dissatisfaction allowing them to correct the problem. ...


Then you say:

quote:
However, with some of my past experiences I constantly have to preach this to myself.

...I have had quite a few bad experiences when trying to support black business. The contractor hired to do work in my house didn't start on time, didn't call when being late or not showing up, did ok work and didn't complete all he was hired to do. BUT had the audacity to send me a flier in the mail. I had other people looking for his services but his piss poor performance cost him referrals.

My wife had similar issues when planning our wedding. She want to support black businesses. One caterer we meet with never got back with the final information we request, when contacting another at a conference we were promised a call in a couple of days and it took a week. ...


Did you find a more professional Black business but express your dissatisfaction to the other business or did you simply look for another business that was white-owned? Speaking strictly from a numerical standpoint, you're like to have more negative experiences with white-owned businesses than Black-owned ones if your inclination is not to regularly seek out Black businesses for all that you possibly can.
MidlifeMAN;

MAN! it's a small world?

I do my best to support black businesses.
I support a black bank.
A black contractor just finshed off a new front entrance way. Mixed stone.
My car was fix by a Black body repairmen.
MY new boss of a week is a BLack Man. No chance of working with him as of yet'

AS with every Black business, Treat them like everyone else. They give you good service, support them with your dollars.
BAdd service, stop supporting with your dollars.
It does not take that much to go out of your
way to support Black Business.

And now Back to a small world?

YOu live right down the road a bit, from me. BAltimore County. You community sounds a bit like mine?
But they like our bougie butts up here, lol lol.
"our highest ambition is to be included in the stream of AMerican life, to be permitted to 'play the game' as any other Ameican: and it is opposed to anything that aids in the exclusion; the face may be AFRica, but the hear has the beat of Wall Street. Checter Himes
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I too think you are very mixed in your message.

You did the right things. You penalized poor performance, and rewarded good.

It seems like you have a different standard for African American business owners in your criticism.

Living in a large African American population as you do should encourage you to shop for busineeses owned by African Americans.

I live in an area with very few businesses own by African Americans. Here's the difference.

Repair a deteriorating chimney; special brick, special mortar both to be supplied by me.

Bid No. 1 $800

Bid No. 2 $750

Bid No. 3 $150

Guess which one was the bid of an African American?

PEACE

Jim Chester
quote:
I too think you are very mixed in your message


That might be so but that was my point in saying

However, with some of my past experiences I constantly have to preach this to myself.

And that is the problem when black owned business are LIMITED. And for the record I do voice my complaint as I did with the contractor for the house work. Because he was so late I had to renegotiate with him for the work. He was supposed to do a little extra work for the same price quoted but skipped out on the work. My fault for paying him ALL of the money before it was completed.

We did voice our dissatisfaction to the other businesses. I doubt it mattered.

It is instances like these and what other black people complain about when dealing with black owned or run business – POOR ASS CUSTOMER SERVICE. Yes service at white stores can be sup par.

My wife said that what she would miss about moving from her racially mixed area to my more black area would be quality customer service. I've lived in mixed area or predominately white areas which is why I wanted to move to a black area. But I still say that we have some issues in this area.

I've never seen in mixed or predominately white areas substations for police at grocery stores are armed security. In white areas they still sell beer and wine in grocery stores but in some black areas they don't usually to cut down on loitering.
I've never seen in mixed or predominately white areas substations for police at grocery stores are armed security. In white areas they still sell beer and wine in grocery stores but in some black areas they don't usually to cut down on loitering.---MidLifeMan

Life is tough.

It seems you are afraid to live in a neighborhood that is predominantly 'black.' You seem to be saying there are no such areas that do not have those problems.

If that is true, don't go there. I don't think anyone owes it to their ethnicity to put themselves at physical risk, nor their property.

For me, your point is still clouded.


PEACE

Jim Chester
quote:
Originally posted by MidLifeMan:
...I constantly have to preach this to myself.


I think that is an incredibly honest thing to say. I, too, have to, as Dave Chappelle recently said, "check my intentions" on a regular basis with regard to my reactions to my people in general.

quote:
And that is the problem when black owned business are LIMITED.


Another reason why we need to practice consistent cooperative economics; so that the opportunities for Black run & owned businesses is made abundantly clear to would-be negro-prenuers. (I say that without rancor, btw.)

quote:
And for the record I do voice my complaint as I did with the contractor for the house work. Because he was so late I had to renegotiate with him for the work. He was supposed to do a little extra work for the same price quoted but skipped out on the work. My fault for paying him ALL of the money before it was completed.


Fool you once, shame on him! Sad to say, but one of us cutting' up does make it harder on the rest of us. Despite it all, the group is still tainted by the individual's actions.

quote:
It is instances like these and what other black people complain about when dealing with black owned or run business – POOR ASS CUSTOMER SERVICE. Yes service at white stores can be sup par.


I think I know where you're coming from, because I, personally, just expect my own to realize the we have to maintain the highest level of professionalism to generate that good reference. It's not fair to the other guy behind him (see previous comment), however, I automatically presume the Black person smart enough to go into business, must be smart enough to know that professionalism is the main ingredient to success.
quote:
I, personally, just expect my own to realize the we have to maintain the highest level of professionalism to generate that good reference.


I agree for the most part with this statement. But I think my expectations are just basic customer service and yes customer service in most business - black or white - is suffering today.

But we can't afford to make the same mistakes as "others" because we do have a stigma of providing poor service. This is like the notion that we are bad tippers.

And I am NOT afraid to live in a predominately black area that was the reason I moved to such an area. But as you also stated,supporting my own should not be to detriment of me and mine.

Because I can admit that there are similar problems in "other" areas doesn't mean I dismiss the problem in mine. Just because my neighbor has an ugly lawn doesn't mean I should neglect my own or say "well his is shitty" to excuse having a shitty lawn of my own.

If that is true, don't go there. I don't think anyone owes it to their ethnicity to put themselves at physical risk, nor their property

There also comes a time where there will be no were else for us to "run" o to go. We shouldn't have to keep moving out to, or shopping in other areas in order to get quality services.

I live in P.G County. There is a book of fiction about it. P.G. County by Connie Briscoe

And it touches on the issue of having to shop outside of the community to get quality services.

The new shopping center is barely a year old and already there was a killing there the other day.
Living in a mostly white community, its vitual impossible to find a black owned business, however when we go to Portland or Seattle, the blacked owned stores we have shopped in have given us a good product at a good and fair price.

I too believe in helping and supporting my mine but when it comes to my hard earned dollars, price and customer service come first regardless of the color of the person selling to me. To do otherwise encourages bad service regardless of who is providing it.
My father was a mechanic and before he passed he had run his own garage for over 30years. If it had not been for his white customers we would have starved. he could count on his hands his black customers.
Poor customer service no, everyone was treated the same, with respect. He knew his work and charged a fair price. I worked at the shop since the age of 11 pumping gas.

He felt that he was begrudged by the blacks who should have been supporting their own.Fail to pays or want of discounts was what he had to contend with until he refused to service their cars.
I must admit it still is a bitter pill for me. Yes there are crappy black businesses just as there are also good ones. Do not support businesses blindly but do not expect that a black business person should be giving away the shop because you throw a bit of work their way.
MidLifeman:
I agree for the most part with this statement. But I think my expectations are just basic customer service and yes customer service in most business - black or white - is suffering today.
I agree.

There also comes a time where there will be no were else for us to "run" o to go. We shouldn't have to keep moving out to, or shopping in other areas in order to get quality services.
Agreed. Yes, MLM, we have problems, but we have to support one another, and that might mean that the price for the services may be higher, but if the service is good, it's still positive.
quote:
Fail to pays or want of discounts was what he had to contend with


And then there is THAT issue. Bad customers behaviour. Frown

Hight price sometimes is relative. What might be high to me might not be high to someone else. Some people are willing to pay for quality. I am. But I'm not going to pay for poor service just to support my own. We need to set the bar to the same height or higher then others.
Repair a deteriorating chimney; special brick, special mortar both to be supplied by me.

Bid No. 1 $800

Bid No. 2 $750

Bid No. 3 $150

Guess which one was the bid of an African American?

For the record, the low bid was by an African American-owned company.

It was a two-man job. The owner and his brother.

They did a dynamite job, and with great customer service.

We saved, big.

PEACE

Jim Chester

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